Course Syllabus

COURSE SYLLABUS

     

                                                                        Fall 2021

 

 

COURSE NUMBER:  MGMT 3317                                  COURSE NAME:  Organizational Behavior

 

CLASS LOCATION:  Canvas                               FACULTY NAME:  Dr. J. Michael Woods

 

CLASS DAY & TIME:  Online                                           FACULTY PQC EMAIL ADDRESS:  mwoods@pqc.edu

 

FACULTY OFFICE LOCATION:  Virtual             FACULTY OFFICE/CELL PHONE:  (940) 367-1094

 

FACULTY OFFICE HOURS: 

Monday                Not Available

Tuesday                7:00 – 9:00 PM

Wednesday          Not Available

Thursday              7:00 – 9:00 PM

Friday                   Not Available

Saturday               Not Available

 

 

REQUIRED READINGS AND COURSE MATERIALS*: 

 

Title	Author(s)	Edition	ISBN #, URL, etc.
Organizational Behavior 2.0	Talya Bauer and Berrin Erdogan	2.0	978-1-4533-7119-0

 

 

OTHER SUPPLIES:  Tablet, Desktop or Laptop needed 

 

CATALOG/COURSE DESCRIPTION:  Although skills in finance, accounting, marketing, operations, and strategy are crucial for organizational success, the ability to manage an organization, its groups, and its individuals is equally important. In your careers, you will depend on people to accomplish tasks, goals, and projects; you will need to work for other people, work with other people, and supervise other people. An understanding of the human side of management is an essential complement to the technical skills you are learning in other core business courses. Although we will focus on business organizations, you will find that the course concepts have valuable applications to other types of organizations, including non-profits, athletic teams, social clubs, and religious and political groups.

 

REQUIRED COURSE CONTENT:  Click here to enter text.

 

Enter approved required course content as a bulleted list

• This course is an introduction to the basic concepts and topics in organizational behavior (OB) and management.
• The course focuses on OB at three levels: individual, interpersonal, and collective. We will start at the individual level, covering decision-making, motivation, and personality.
• We will then turn to the interpersonal level, covering power, influence, and negotiations. Finally, we will move up to the collective level, covering leadership and organizational context.

 

GRADING SCALE

The grading scale for this course is:

 

Letter	Percentage	GPA
A	93 - 100	4.0
A-	90 - 92	3.67
B+	87 - 89	3.33
B	83 - 86	3.0
B-	80 - 82	2.67
C+	77 - 79	2.33
C	73 - 76	2.0
C-	70 - 72	1.67
D+	67 - 69	1.33
D	61 - 66	1.0
F	60 - lower	0.0

 

*Students receive no course credit for any grade below a “D“ or 60%.  If this course is ENGL 1301, ENGL 1302 or a course required for your major, you must earn a “C” or better (70% or higher) to receive credit.

 

EVALUATION/ASSESSMENT OF STUDENT LEARNING 

 

% OF FINAL COURSE GRADE	ASSESSMENT/EVALUATION
25%	Class Engagement / Participation / Attendance
25%	Individual Presentations
25%	Individual Papers
25%	Mid-Term / Final Exam

 

              

PROGRAM LEARNING OUTCOMES: .

• Understand individual behavior in organizations, including diversity, attitudes, job satisfaction, emotions, moods, personality, values, perception, decision making, and motivational theories.
• Understand group behavior in organizations, including communication, leadership, power and politics, conflict, and negotiations.
• Understand the organizational system, including organizational structures, culture, human resources, and change

 

 

 

 

 

 

 

 

COURSE STUDENT LEARNING OUTCOMES: 

1. Increase your knowledge of Organizational Behavior concepts so that you can understand and analyze how organizations and the people within them work.
2. Provide you with opportunities to apply Organizational Behavior concepts to real-world problems faced by managers.
3. Develop your leadership and management potential.
4. Effective leaders often manage people and information to accomplish organizational goals under conditions not entirely in their control.
5. Leaders must successfully be able to diagnose problems, communicate clearly, make effective decisions, motivate and influence others, manage diversity, and drive organizational change.

 

ASSESSMENT OF STUDENT LEARNING OUTCOMES:

 

• Paper 1: Job Satisfaction 500 - 700 Words 1 3

 

• Paper 2: Power & Politics 750 – 1,000 Words 2 22

 

• Presentation 1 Leadership Motivation 10-12 Slides 1

 

• Presentation 2 Organizational Structure 12-15 Slides 12

 

• Mid-Term Exam Unit 1- 3 Oct 1

 

• Final Exam Unit 4-6 22

 

 

 

 

 

 

 

 

 

COURSE CALENDAR

 

Week	Dates	Content / Topic	Major Assignment / Assessment
1	Aug. 16 - 20	Organizational Behavior	Discussion Questions
2	Aug. 23 – 27	Managing Demographic and Cultural Diversity	Discussion Questions
3	Aug. 30 – Sept. 3	Understanding People At Work	Discussion Question / Job Satisfaction Paper
4	Sept. 7 - 10	Individual Attitudes and Behaviors	Discussion Questions
5	Sept. 13 - 17	Theories of Motivation	Discussion Questions
6	Sept. 20 - 24	Designing a Motivation Work Motivation	Discussion Questions
7	Sept. 27 –Oct. 1	Managing Stress and Emotions	Discussion Question / Leadership Motivation Presentation Mid Term Exam
8	Oct. 4 - 8	Communication	Discussion Questions
9	Oct. 11 - 15	Managing Groups and Teams	Discussion Questions
10	Oct.18 - 22	Power & Politics	Discussion Question / Power & Politics Paper
11	Oct. 25 –29	Conflict and Negotiations	Discussion Question
12	Nov. 1– 5	Making Decisions	Discussion Questions
13	Nov. 8 - 12	Leading People within Organizations	Discussion Questions / Organizational Structure Presentation
14	Nov. 15 -19	Organizational Structure and Change	Discussion Questions
FINALS	Nov. 22 – 24	Organizational Culture	Final Exam

 

              

 

 

 

 

 

 

 

 

 

 

 

 

ADDITIONAL ASSIGNMENT INFORMATION:

 

Job Satisfaction Paper

1. Introduction (of the scenery in the environment, setting where you administered research and a description of the person you have selected.
2. Methodology (how many questions or what questions did you use in brief survey, or in what situation etc.)
3. Analysis of the surveys

1. Results of the survey to show the kind of person that answered your survey (age, number of years of experience, dependents at home, salary, working hours.
2. Explain (basic needs, social needs, self-actualization, management and value of nature). What were the differences between you and this person needs? What underlying reasons do you think account for these differences? (Source Needed)
3. Describe any differences you find in position verse yours or in a similar position

1. Conclusion: A summary of the analysis given and what these conclusions mean for management in this particular field. (Source Needed)
2. Discussion – Recommendations for improving satisfaction

1 Scholar Source Needed; MLA Style; 500-700 words

Power & Politics Paper

 

The paper will address the power process and the sources of power in an American Organization such as American Airlines, Southwest Airlines, JCPenny

• A framework for successfully utilizing power
• Understanding your power sources in a culture
• Uses/Dynamics of Power from leadership
• Power across organizational cultures

The paper will utilize influence tactics such as

• Strengths/Weakness of each tactic from leaders

In addition, explain what works for you

• Influence Tactics and Personal Disposition from management

Furthermore, identify the power corruptions

• Deadly mistakes and how to avoid them as an employee/leader

Finally, Debrief/Leadership Point of View

• Summary of research

2 Scholar Sources Needed; MLA Style; 750-1,000 words

Motivation Presentation

Business Leaders (Motivation) Mark Zuckerberg, Meg Whitman, Kevin Warren, Adam Silver, Jeff Weiner, Phil Knight, Mary Barra

• Cover Page
• Unique Leadership
• Organization Behavior
• Industry innovation
• Financial IMPACT/Influence
• 1 Short Clip

1 Scholar Source, MLA Style; 6-8 Slides bullet points 12 words Footnotes needed

Organization Structure Presentation 

Common Organizational Designs

• The Simple Structure
• The Bureaucracy
• The Matrix Structure

1. Identify key elements that define the organization’s structure
2. Explain the characteristics of the organization bureaucracy (Source Needed)
3. Describe the matrix organization with (4-5) Executives (Source Needed)
4. Explain the characteristics of a “virtual” organization if applicable
   1. (Netflix, Amazon, Microsoft, Toyota)
5. Summarize why the managers want to create specific org. culture
6. List the factors that favor the organizational structure (Source Needed)
7. Explain the behavioral implications of the organizational design

Slides can address these additional specific areas:

• Work specialization - the degree to which tasks in the organization are subdivided into separate jobs. Division of labor and the early auto assembly plants in the US are examples of this.
• Departmentalization - the basis by which jobs are grouped together. The most common ways of doing this is by function (e.g., manufacturing, marketing) type of product, geography or territory (e.g. east coast office, west coast office)
• Chain of command - the unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom.
• Span of control - the number of subordinates a manager can efficiently and effectively direct.
• Centralization/Decentralization - the degree to which decision making is concentrated at a single point in the organization. Decentralization is when decision discretion is pushed down to lower-level employees.
• Formalization - the degree to which jobs within the organization are standardized

3 Scholar Sources Needed; MLA Style; 12-15 slides bullet points 12 words Footnotes needed

 

 

 

 

 

 

Course-Related Academic Policies

 

ACADEMIC SUPPORT

Paul Quinn College provides academic support services for all students though the TRiO Student Support Services (SSS) office.  Students may access course-specific tutoring services, receive academic coaching, and attend academic success workshops to improve student learning and success.  The TRiO SSS Office is in Room 100 on the lower level of the Student Union Building.

 

TRiO SSS is a grant program funded through the Department of Education, which in addition to providing the above services to all students, delivers further support to a cohort of students who have applied and been admitted to the program.  For more information about admission criteria, contact the TRiO SSS office.   

 

AMERICANS WITH DISABILITIES ACT (ADA) POLICY

The American with Disabilities Act (ADA) extends federal civil rights protection in several areas to people who are considered “disabled”.  As required by law, the College will make every reasonable effort to provide accommodations to students who require such assistance.  To be considered “disabled” under ADA, individuals must have a condition that impairs a major life activity.  Students who need more information or assistance should contact the Vice President of Academic Affairs.

 

Students who need to request accommodations in class due to a disability must notify their professor and academic advisor no later than the first week of classes.  Accommodations cannot be made until official documentation of a disability is on file with the College.  Accommodations are not retroactive, and failure to request assistance may impact course performance. 

 

ATTENDANCE POLICY

The goal of the Paul Quinn College attendance policy is to provide students with the best opportunity to be successful in achieving a college education by motivating all students to attend class regularly.  The College believes a contract is created between the faculty member and the student for teaching and learning.  There are certain aspects of this contract, if not in place, will make it nearly impossible to fully complete the course to its full potential.  Attendance is one such aspect of course success. 

 

All Paul Quinn College students are viewed as students first.  Status as an athlete, student leader, etc. is considered secondary to being a successful student.  This perspective requires any student who does not regularly and consistently engage in all enrolled classes to not be allowed to participate in athletics, hold an office in a student organization or officially represent the College on or off campus. 

 

This policy extends to Online and Independent Study courses which do not have scheduled meeting dates and times.  In these learning situations, attendance is interpreted as course participation according to the course syllabus and calendar.  Regular and engaged attendance in all classes requires preparation for the learning experience specific to the course content, and also assists the student in the development of discussion, debate, collaboration and problem-solving skills which are useful in and outside of the classroom.  Instructors evaluate student learning and comprehension on a regular basis by assessing student understanding and ability to use learned knowledge.   Absenteeism disrupts these processes, and causes difficulty in carrying out the course content as planned. Regular and engaged attendance in all classes also allows a student to communicate their understanding and comprehension of the course material. 

 

The Paul Quinn College learning contract requires students, as well as instructors, to attend classes regularly, prepared to engage in the learning process. 

 

Although engagement is defined differently based on the specific course content, at a minimum engagement includes the following:

1. On time arrival to all class sessions. Arriving after official attendance has been recorded is considered
3. Regular and consistent participation in course activities. Attendance is 10% of the final grade. 
4. More than 5 absences (excused or unexcused) is considered excessive.
5. Consequences of violating the PQC Attendance Policy will be uniformly enforced.

 

POLICY FOR REGULAR ENGAGEMENT IN AN ONLINE COURSE [INSERTION FOR ONLINE COURSES ONLY]

The student engagement needs in an 100% ONLINE course are different from a traditional face-to-face course.  Students are expected to participate in all classes for which they are registered.  An online student who does not maintain course and instructor contact for more than one week, or for more than 48 hours (in an 8-week course) will be deemed excessively absent, and their course grade will suffer as a result.  Students who are unable to participate in class regularly, regardless of the reason or circumstance, should withdraw from the class.  A student in an online course should expect a response from their instructor during stated office hours, and within 72 hours or 3 business days (or 24 hours or one business day for 8-week courses).

 

Examples of regular participation may include:

• submitting assignments according to posted deadlines
• participating in discussions
• responding to emails / phone calls
• attendance at scheduled chats
• adherence to scheduled events in the syllabus
• logging into the virtual classroom, reviewing messages and responding to messages
• Web conferences or other live events scheduled for the class
• On-campus events or other locations where instructor and students meet for class; i.e. museum, observatory, etc.

 

BAD WEATHER OR CAMPUS EMERGENCY POLICY

In the event of inclement weather or a campus emergency which forces the cancellation of classes and/or the closure of campus, the College will make an official announcement.  The message will be sent via email and text message.  When possible, the message will also be posted to the College’s website and delivered to local news outlets.  It is the student’s responsibility to maintain a current and working cell phone number in the CAMS system, as well as to maintain access to and use their PQC email account.  Use your own personal judgment when traveling to campus in bad weather or other emergency situations.  Cancelled classes may be made up remotely or on a scheduled face-to-face date.

 

CHILDREN ON CAMPUS POLICY

The College campus is open to children for a variety of official events.  However, children and minors must be accompanied by a parent or guardian at all times.  Children are NOT allowed to attend class sessions, with or without, their parent or guardian.  Due to liability and safety concerns, students who bring children to class will be asked to leave class. 

 

 

 

COURSE COMMUNICATIONS POLICIES

 

PQC EMAIL

The official means of communication between Paul Quinn College students, faculty and staff members is PQC email.  It is the responsibility of each student to read and appropriately respond to all such email messages on a regular and frequent basis.  Students are responsible for protecting their username and passwords assigned to them for the use of the campus email system, the CAMS Student Portal, and the CANVAS system.

 

CAMS STUDENT PORTAL/CANNVAS

Students are required to regularly access the CAMS Student Portal to view their attendance records, course grades and unofficial transcript.  All classes use CAMS to record attendance and grades.  Some instructors may also upload important course materials such as readings and the course syllabus to CAMS.  Students enrolled in 100% online courses with no face-to-face meeting requirements must also access CANVAS to access course materials, communicate with the instructor, and submit course work. 

 

COMPUTER CENTERS & SERVICES

Computer centers, located in the Zale Library, Student Union Building, Adams Hall, and the Residence Hall, provide networked and wireless access to the internet and basic software packages.  These computers allow students to connect to library services, CAMS, CANVAS, and other Paul Quinn College resources. 

 

COPYRIGHT POLICY

Downloading copy written materials is a crime.  Any student in violation of copyright laws will be turned over to the police for prosecution.  The student will be responsible for any fines the College incurs in defending itself against illegal downloading charges.  This applies to any computer or media device connected to the College computer network.

 

DRESS CODE POLICY

The campus dress code is in effect from 8:30 a.m. – 5:30 p.m., during ALL regularly scheduled classes and campus events, including those which meeting prior to 8:30 a.m., after 5:30 p.m., and on Saturdays and Sundays.  The penalty for violating the campus dress code is a $200 fine that will be applied to the student’s account.  Repeat offenders and blatant violators of the campus dress code will be charged with violating the student code of conduct, and will face sanctions extending from social probation to suspension.  Any changes to the campus dress code will be announced in detail by the President’s Office.

              

The Campus Clothes’ Closet is available to all currently enrolled students.  Clothing and accessories which are aligned with the Campus Dress Code are available, at no charge, to any PQC student.  The Clothes Closet is open throughout the semester and is located on the ground floor of the Adams Building.

 

The complete dress code policy is listed in the Student Handbook and College Catalog.

 

LIBRARY SERVICES

In addition to Zale Library's traditional print collections, the Library subscribes to electronic databases providing access to resources from JSTOR (Journal Storage), ProQuest's Alexander Street, Credoreference, Gale Group Infotrac, and LexisNexis Academic that cover areas such as All News, Company Profiles, Federal and State Laws and Legal Research to name a few.  Remote access to all electronic resources is available to library users with Internet connectivity.  Staff members are available to assist students with finding appropriate research materials for class assignments.

 

STUDENT ACADEMIC INTEGRITY POLICY: 

Effective August 1, 2008:  Academic integrity (honesty, responsibility, trust, fairness, hard work, respect, and the determination to translate personal and professional principles into behavior) is fundamental to learning and vital to the academic environment at Paul Quinn College.

 

1. VIOLATIONS OF ACADEMIC INTEGRITY

• CHEATING: the act of using or attempting to use any materials, notes, information, study aids, electronic equipment, or other assistance in any type of written or oral examination/evaluation that has not been authorized by the faculty; presenting previously graded material with the intent of aiding oneself or another on any academic work that is considered in any way in the determination of a course grade.
• FABRICATION:  the act of inventing, counterfeiting, altering, forging, purchasing, or downloading materials, data or other information and submitting as your own work.
• FACILITATING ACADEMIC DISHONESTY:  any students who knowingly or negligently allow their work to be used by other students or who aid others in any acts of academic dishonesty.
• PLAGIARISM:  the act of intentionally or carelessly presenting work of another as one’s own, such as inaccurately or inadequately citing sources from publications or from the Internet.
• IMPERSONATION:  the act of allowing another person to take any examinations or to complete graded exams or assignments for another enrolled student under his/her name.

 

2. SANCTIONS OF ACADEMIC DISHONESTY

After consultation with the Vice President of Academic Affairs, the faculty will either assign a failing grade of zero on submitted paper, examination, project, or other material related to the offense; or assign a failing (F) grade for the course in which the offense occurred.  The Vice President of Academic Affairs may choose to issue a more severe sanction.

 

The following sanctions maybe imposed:

• FORCED REMOVAL from the class, with a grade of “F”, in which the offense occurred;
• SUSPENSION from Paul Quinn College for a specified period of time.  When suspended, the student is excluded from all classes and student status is terminated, resulting in the loss of related privileges and activities.  If student violates any terms of the suspension, he/she will be subject to further discipline in the form of expulsion (permanent dismissal);
• DISMISSAL from the College. This sanction is final; and any reconsideration is only after review of the College President.

 

NOTE:  Forced withdrawal, suspension, or dismissal may result in the student having to pay back the federal government and/or Paul Quinn College any financial aid (federal, state, or institutional) awarded for the semester.

 

3. PROCESS FOR OFFENSES AGAINST ACADEMIC INTEGRITY

• RESPONSIBILITY OF FACULTY – meet with student to present the evidence of the offense, give student an opportunity to state his/her case, and make known the charges and possible sanctions which may be imposed and/or recommended to the Vice President of Academic Affairs. If student does not meet with faculty, the faculty shall notify the student by certified mail with a copy to the Vice President of Academic Affairs. The faculty shall proceed to assign a failing grade for paper, examination or project related to the offense; or assign the failing grade for the course.

 

• RESPONSIBILITY OF THE VICE PRESIDENT OF ACADEMIC AFFAIRS - after receipt of the student’s file, the Vice President of Academic Affairs will meet with the student and faculty member.  After those meetings and a review of the case, the Vice President will determine if the recommended sanction will be upheld or modified.  The student and relevant College offices will be informed of the decision.

 

4. RIGHT OF STUDENT TO APPEAL

• The student has the right to appeal, in writing, the allegation to the Vice President of Academic Affairs within 24 hours or the next business day.
• Assignment of the failing grade of zero for the paper, examination, or project involved in the offense shall not be subject to appeal.
• Other sanctions (course failure, forced withdrawal, suspension or dismissal) may be appealed to the next higher level (the President).
• The student shall have the right to attend and participate in any classes until a decision is made on his/her appeal.

 

TEXTBOOK POLICY

Effective Summer 2015, PQC students are not required to purchase textbooks or supplemental course materials.  All required course content will be provided to students by the instructor as electronic resources, links to websites, and/or handouts.  All students and faculty members have access to the Zale Library Electronic Databases, from on- and off-campus.  Electronic resources may also be posted in the CAMS Student Portal and/or CANVAS for student access.  In rare cases where open resources are not available for a particular course, the College will acquire a course set of resources which will be loaned to students for the duration of the course.  If the loaned resources are not returned to the Institution in a timely manner, there will be a replacement charge applied to the student’s account.

 

WRITING ASSISTANCE

If you are having trouble with written assignments in this course, and/or you want to improve your writing overall, the Writing Hub is here to support you.  The Writing Hub is the College’s writing center and headquarters for the Writing Program. Students can use the Hub to receive assistance with invention techniques, such as brainstorming, outlining, and topic selection; understanding an assignment and the instructor’s expectations; paraphrasing to avoid plagiarism; sentence clarity, structure, and mechanics; discuss both general and specific ways to improve writing at the college level; and offer editing, revising, and proofreading strategies.  Check out the Writing Hub at http://www.pqc.edu/writing-hub/ and in Adams 110